Help & FAQ

Buying with fur se
What payment methods do you accept?
Can I buy additional parts or replacement parts of FUR SE products?
Does my purchase come with a warranty?
How can I make sure that the product is the right size for my pets?
Do you offer custom / personalised items?
Delivery & Returns
Where can you ship orders?
When will I receive my refund?
I have not received my order. How long should I wait?
How can I return a purchased item?
What is your policy on international orders and returns?
other faq
Where are FUR SE products sold?
Where are FUR SE products manufactured?
How do I take proper care of the products?
Colour Disclaimer
How can I pass on my suggestions or feedback?
Unable to find satisfactory answers?